Getting started: a buyer's first steps
What to do after you open your account, and where things are in the buyer portal menu.
Last checked: 1 October 2026
The order of things
- Open an account — Account, sign-in and password.
- Fill in your company profile — you need it to post an RFQ. Company profile.
- Verify your mobile (WhatsApp) and card to earn badges — Buyer badges and verification.
- Find products and suppliers — Find products and check suppliers.
- Send an order request from your cart, or post an RFQ — Order requests, Post an RFQ.
- Compare quotations and accept one — Quotations. Accepting creates an order.
- Follow your orders and shipments, and pay into funds holds — Orders, Funds holds.
Frequently asked questions (FAQ)
Do I pay any fee as a buyer?
Exportain charges buyers no plan or membership fee. For a funds hold you pay only the hold amount itself.

