Account, sign-in and password

Which portal to open your account in

Exportain has three kinds of account. Each has its own portal (website):

Opening a new account with email

1. Open the portal's register page (links in the table above).
2. Sellers first choose a type: Individual Seller (selling in your own name; needs only an NID/passport and a selfie), Company / Business (a registered business; needs both personal and business documents), or I'm joining an existing seller team instead if you want to join another company's team.
3. Providers first choose the services they offer (What services do you offer?). More can be added later.
4. Fill in the form: Full name, Work email, company name, country, city (optional), phone (optional) and password (at least 8 characters).
5. A WhatsApp number is optional. If you give one, you must tick the consent box below it (Exportain may send account confirmations, updates and offers on WhatsApp; to stop, write to support@exportain.com). Write the number like 01712345678, or an international number starting with +.
6. Read the Terms of Use and Privacy Policy and tick the box. You cannot continue without ticking it.
7. Press Send Verification Code →. A 6-digit code is sent to your email.
8. Enter the code and press Verify & Create Account. Your account is created.

Joining someone else's company team

If you work for a seller or provider company, don't open a separate company yourself.

1. Open an account with your own work email (sellers choose I'm joining an existing seller team instead).
2. Give your email to the company owner. They will send you an invitation from the Team page.
3. An invitation can be accepted for up to 24 hours. When you sign in, the invitation shows on the dashboard; press Accept and join.

Details: Team members and permissions.

Signing in with Google

1. Press Continue with Google on the sign-in page.
2. Choose your Google account.
3. If an Exportain account already exists for that email you go straight in. If not, there is a step to agree to the terms (One more step to create your account); once you agree, a new account is created.

Signing in and out

1. Enter your email and password on the portal's sign-in page.
2. Seller: Sign In to Seller Center · Buyer: Sign In to Dashboard · Provider: press Sign In to Provider Center.
3. When you are done, press the sign-out icon next to your name at the top right (Sign out). The seller and provider portals also have a Sign out button on the Settings page.

If you forget your password or want to change it

There is no separate "change password" page inside the portals. Use this same path to change your password:

1. On the sign-in page, press Forgot? next to the password.
2. Enter your account email and press Send Verification Code.
3. Enter the 6-digit code from the email, type a new password (at least 8 characters) and press Reset Password.

Agreeing to new terms again

When Exportain's Terms of Use change, you are asked to agree again at your next sign-in. You can use the portal only after reading the terms and ticking the box.

Frequently asked questions (FAQ)