Everyone guides
Account and sign-in, verifying email and mobile, messages and meetings, notifications, team, disputes, security and help.
All guides
- Account, sign-in and passwordOpening a buyer, seller or provider account, confirming it with an email code, signing in with Google, and what to do if you forget your password.
- Verify email, mobile and WhatsAppWhich verification each role needs, how the code arrives (SMS for Bangladesh sellers and providers, otherwise WhatsApp), and why a code sent by email does not verify a number.
- Messages and meeting requestsChatting with other companies, sending files, and setting a time for a Google Meet or Zoom meeting.
- Notifications, emails and recommendation settingsNotifications under the bell icon, which emails cannot be turned off, and turning the weekly product email and personal recommendations on or off.
- Team members and permissionsAdding staff to your account, deciding who can do what, and the number of seats each plan allows.
- Disputes and evidenceHow a dispute is opened when there is a problem with a transaction, how the money stays frozen, how to give evidence, and who decides.
- Security and privacyKeeping your account safe, recognising fraud, and who can see your documents.
- Getting helpWhere to write when you have a problem, and what details to give so it is solved quickly.