Order requests from the cart, and questions to suppliers
Putting products in your cart and sending suppliers an order request, then reading their replies on the Requests page.
Last checked: 1 October 2026
Sending a request from the cart
- Press Add to cart on the product page; choose options (colour/size) if needed.
- Open the cart. Choose the quantity and loading port for each product (Choose port).
- In Summary, under Ship to, enter the destination country.
- Press Send order request. Each supplier gets a separate request.
Reading the replies
- Open Requests in the buyer portal (after sending from the cart there is also an Open my requests button).
- Each request shows: the listed price at the time you sent it, the loading port, the destination, your note and the supplier's reply.
- Use Messages to continue the conversation.
Frequently asked questions (FAQ)
Will money be taken from my card when I send a request?
No, nothing is charged.

